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My Cinema4D plugin have some problem

Q and A about functionality and how to solve a special task for your application.

Moderator: Support

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lnuiweihao
Posts: 3
Joined: 07 May 2020, 09:52

My Cinema4D plugin have some problem

Post by lnuiweihao » 07 May 2020, 10:18

Hi
When I open Cinema 4D, the following prompt will pop up, and my Cinema 4D plug-in does not work...My Ventuz version is 6.5.1 and my cinmea version is R17,help me please,Thanks!
Image
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Karol
Posts: 640
Joined: 10 Jan 2012, 12:07

Re: My Cinema4D plugin have some problem

Post by Karol » 08 May 2020, 15:23

Hi!

What is the path to your Ventuz installation?

Best Regards
Karol
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lnuiweihao
Posts: 3
Joined: 07 May 2020, 09:52

Re: My Cinema4D plugin have some problem

Post by lnuiweihao » 12 May 2020, 03:38

Hello

My Ventuz path is "C:\Program Files\Ventuz Technology Group\Ventuz 6"，this problem still hasn't been resolved since I reinstalled it..

Thanks
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Dennis
Posts: 384
Joined: 08 Jun 2015, 11:29

Re: My Cinema4D plugin have some problem

Post by Dennis » 12 May 2020, 09:16

Please create manually a folder somewhere and install the plugin manually there.
Simply copy the files into your Maxon installation folder in the "Plugins" directory...

should look like this:
ventuzplugin.JPG
PS: On one hand you write its about R17 and on your screenshot you show R19.
Would be interesting what version we are talking about!
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lnuiweihao
Posts: 3
Joined: 07 May 2020, 09:52

Re: My Cinema4D plugin have some problem

Post by lnuiweihao » 12 May 2020, 11:23

Hello

Oh I'm sorry. I think I want to write R19. I mistakenly wrote R17...

And I tried the above solution you said, but I still got the initial error prompt.

Image

Thanks
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Dennis
Posts: 384
Joined: 08 Jun 2015, 11:29

Re: My Cinema4D plugin have some problem

Post by Dennis » 12 May 2020, 14:20

The thing you could check is by reinstall ventuz.

I will check on my side again some things....

regArts
Dee
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