Page 1 of 1

APPCRASH (c00000fd, ntdll.dll)

Posted: 25 Oct 2014, 20:54
by Rondarmagon
Hi,
It's happing all the time when I am trying to open my scene from my old projects. It's also show me AppCrash window even after opening scene for new project.
I couldn't work with Ventuz because it's crashing all the time with this Problem :(
Can someone please help me fix it?

APPCRASH
Problem Event Name: APPCRASH
Application Name: Ventuz.exe
Application Version: 4.5.1.50
Application Timestamp: 543ce39d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c00000fd
Exception Offset: 0000000000053443
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1049
Additional Information 1: 4d2d
Additional Information 2: 4d2dfd4745a542480292eab4481b8422
Additional Information 3: fab4
Additional Information 4: fab4e63f8f85971086aa7a4a05dab180
P.S. Administration - Sorry for duplication this message. Please, delete the same message in forum thread Ventuz 3 Bug Reports

Re: APPCRASH (c00000fd, ntdll.dll)

Posted: 27 Oct 2014, 10:34
by Karol
Hi!

Does this happen only with a specific scene or with all scenes?
Can you post one of these scene which do not load?

Cheers
Karol

Re: APPCRASH (c00000fd, ntdll.dll)

Posted: 27 Oct 2014, 16:14
by Rondarmagon
Hi Karol,

This is happen with all scenes.
Please check the attached scene that has worked before that problem.

Re: APPCRASH (c00000fd, ntdll.dll)

Posted: 28 Oct 2014, 10:15
by Karol
Hi!

I can load the scene without problems!
Can you copy this scene to a new project without resources and try to load it?
If it loads successfully could you post a VZA of this scene with all resources?

Cheers
Karol

Re: APPCRASH (c00000fd, ntdll.dll)

Posted: 28 Oct 2014, 19:10
by Rondarmagon
Hi Karol,

The problem is that I couldn't open any project even create new. When scene of new project is opening it's trying to open "Renderer" viewport, after that it shows AppCrash window. I deleted Ventuz twice and install it again all this time, but it didn't help to me. I think the problem not in files. The problem in Windows and I don't know how to fix it.

Re: APPCRASH (c00000fd, ntdll.dll)

Posted: 29 Oct 2014, 11:12
by Karol
This is pretty strange!
Did you try it with Ventuz 4.5.0?
What was the last Ventuz version which was working on your system?

Cheers
Karol

Re: APPCRASH (c00000fd, ntdll.dll)

Posted: 29 Oct 2014, 20:59
by Rondarmagon
Hi Karol!

Yes, I worked before with Ventuz 4.05.00. It was working without any problems.
I updated my Ventuz to version 4.05.01 and just once could create New project with empty scene and closed it. When I tried to open Ventuz second time, it start crashing.

Re: APPCRASH (c00000fd, ntdll.dll)

Posted: 30 Oct 2014, 13:56
by Karol
The only big difference between 4.5.0 and 4.5.1 is the .Net Framework version. Ventuz 4.5.1 needs .Net Framework version 4.5.2!
But the Ventuz installer handles that and installs the necessary .net installer if the machine does not have the correct version.
You could try to install .net Runtime 4.5.2 on your own to see if this fixes the problem.

Cheers
Karol