Ventuz Forum

In Designer when I go to full screen I get an error.

"Could not initialize or re-initialize Renderer", it only happens in the designer not the runtime, and regardless of scene, I have tried an empty scene.

Works ok if I use virtual full screen.

The error happened after 6.5.2 to the latest version

NVIDIA GeForce RTX 2080 SUPER Btw

Same on my Alienware Laptop with 2080.

Regards

Christian

Which version we are actually talking off ?
Some more info about your Hardware? Software (Win?)

Thanks in advance
Dee

Sorry for the delay I have been away.

The computer is and i9 running windows 10 with an RTX 2080 Super.
The error happened from 6.0.0 and all versions till the latest.

The server will only be used in runtime so not really a problem.

Thanks
Nathan

Same: The computer is and i9 running windows 10 with an RTX 2080 Super.
ALIENWARE AREA-51M R2
Nvidia driver: 451.67

Greetings

Christian

Did you check the Ventuz logs or the Windows Event logs?

Hi Karol

This is the error log when switching:

14:52:58.0 Info : Device Selecting Device #0)
14:52:58.2 Info : Runlevels leave runlevel ScreenSize
14:52:58.2 Info : Runlevels enter runlevel ScreenSize
14:52:58.2 Error : MAIN Could not initialize or re-initialize Renderer. Initialize() on Renderer failed! / Eine Ausnahme vom Typ "System.Exception" wurde ausgelöst.
14:52:58.2 Info : graphics setting displaymode 784 x 441 at 60054 / 1000 Hz
14:52:58.2 Error : graphics failed create swap chain, error 80070005 (5)

Greetings

Christian

And everytime when i switch between Fullscreen i get a BTHUSB warning in the Windows system log.

Greetings

Christian

Hey,

i had a talk to one of our Devs who is responsible for the renderers code. It looks like it is a problem by NVidia - which is related to the fullscreen switching. He will still investigate what could cause this problem and if its fixable on our side.

Chances are not good since this is more a drivers related issue than ventuz and we have no control over such behavior.

Since you are working with a laptop and most times you would have an intel and nvidia card it is wise to FORCE to use the NVidia card only/everytime in the driver settings.

Thanks
regArts
Dee