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				Re: HTC Vive controllers
				Posted: 26 Jan 2018, 11:36
				by craig
				Karol has kindly supplied a hot fix that corrects the problem for me.  
It's probably a good idea for any one else struggling with the same problem to get in touch with Support directly!
Craig
			 
			
					
				Re: HTC Vive controllers
				Posted: 30 Jan 2018, 13:05
				by u-double-u
				that sounds good. I was hoping that such a hotfix would be available to everyone thru the support-pages...
			 
			
					
				Re: HTC Vive controllers
				Posted: 30 Jan 2018, 17:24
				by Dennis
				Please send us a mail directly,
right now its a not released and proper tested version therefore we can not guarantee a stable production with it.
thanks and best reg
Arts
Dee
 

 
			
					
				Re: HTC Vive controllers
				Posted: 30 Jan 2018, 19:28
				by u-double-u
				I did so, and so far it helped getting the controllers back to work. Thank you for that quick fix, Ventuzians
			 
			
					
				Re: HTC Vive controllers
				Posted: 31 Jan 2018, 09:49
				by alberto
				Hi all.
I´m having the same problem with the controllers, i´ve been trying many ways to solve it, but i had no satisfactory results.
Can somebody help me with it, or how can i get the hot fix?
Regards
--
Alberto
			 
			
					
				Re: HTC Vive controllers
				Posted: 31 Jan 2018, 10:22
				by Dennis
				Dennis wrote:Please send us a mail directly,
To 'support at ventuz dot com'!
 
			
					
				Re: HTC Vive controllers
				Posted: 06 Feb 2018, 14:36
				by Naggar
				Hey guys,
I have a similar issue with the oculus rift.
I can only detect one controller, and unfortunately it is the left one ^_^. I can get into the oculus menu and see both hands, in ventuz I have set up 2 controllers one has ID 0 and one ID 1,Whether I set the ID to 0 or 1, it always detects the Left controller only.
I tried to remove the battery from the left controller and restart ventuz and toggle IDs but it doesnt detect anything.
is this related to the Vive issue as well?
Thanks
			 
			
					
				Re: HTC Vive controllers
				Posted: 06 Feb 2018, 15:23
				by Naggar
				Naggar wrote:Whether I set the ID to 0 or 1, it always detects the Left controller only.
sorry it only detects ID 0. ID 1 is never visible
 
			
					
				Re: HTC Vive controllers
				Posted: 07 Feb 2018, 15:33
				by kanter18
				Just a question with HTC Vive in ventuz:
Is-it possible to make a render to disk when HTC Vive experience in Ventuz is running ? The software crash when i try.
			 
			
					
				Re: HTC Vive controllers
				Posted: 25 Jun 2018, 10:54
				by u-double-u
				Hi, did you ever get it to work? My solution is to use Nvidias „instant replay“.