Hello Ventuzians!
THE FORUMS ARE CLOSED!
Please join our discord server HERE!! << click me
We are shutting our Ventuz Forum, but don't worry, it will all be archived for you to search in if you have a query. From now on, please add all your comments, questions or observations into our Discord Server
Thanks for the great time - see you on discord!!
Dee, Karol, Daniel and the whoooole Product and Support team!
THE FORUMS ARE CLOSED!
Please join our discord server HERE!! << click me
We are shutting our Ventuz Forum, but don't worry, it will all be archived for you to search in if you have a query. From now on, please add all your comments, questions or observations into our Discord Server
Thanks for the great time - see you on discord!!
Dee, Karol, Daniel and the whoooole Product and Support team!
VMS consuming much RAM
Moderator: Support
VMS consuming much RAM
I only have this issue on my office workstation so it might be related to the machine.
But when I leave the PC ideling for a few hours and i come back sometimes (every few days) it is hardly responding
a look to the task manager looks like this... Even though the task manager only shows 1.something GB of ram for the VMS service, all my 16GB are filled up.
After stopping the VMS tasks everything is fine again...
Maybe you have an idea if its Ventuz related or somebody else has the same issue...
Regards, Eric
But when I leave the PC ideling for a few hours and i come back sometimes (every few days) it is hardly responding
a look to the task manager looks like this... Even though the task manager only shows 1.something GB of ram for the VMS service, all my 16GB are filled up.
After stopping the VMS tasks everything is fine again...
Maybe you have an idea if its Ventuz related or somebody else has the same issue...
Regards, Eric
Re: VMS consuming much RAM
I catched a bug with having windows in the lock screen... and coming back after a weekend or 1-2 days...
but i have ventuz open and at least a scene loaded.
not by just leaving my rig turned on and nothing else open.
is there something going on with your network interface in this time? enabled/disabled automatically.. just using wifi or something else you can give a hint to reproduce this?
regArts
Dee
but i have ventuz open and at least a scene loaded.
not by just leaving my rig turned on and nothing else open.
is there something going on with your network interface in this time? enabled/disabled automatically.. just using wifi or something else you can give a hint to reproduce this?
regArts
Dee
Re: VMS consuming much RAM
Hi,
well my Workstation is not the only Ventuz Workstation in our Working Environment...but I have my own Group for the Workstation.
I may have several other Programs opened like Chrome or Outlook.
The PC locks itself after a while which does not prevent VMS from eating RAM (logging back in with filled up RAM takes quite a while)...
There is no Designer or Presenter running...
well my Workstation is not the only Ventuz Workstation in our Working Environment...but I have my own Group for the Workstation.
I may have several other Programs opened like Chrome or Outlook.
The PC locks itself after a while which does not prevent VMS from eating RAM (logging back in with filled up RAM takes quite a while)...
There is no Designer or Presenter running...
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- Posts: 290
- Joined: 18 Jan 2012, 11:36
- Location: Dubai, United Arab Emirates
- Contact:
Re: VMS consuming much RAM
Hi guys!
( VENTUZ -> Please see support ticket [#503558] )
I encountered the same problem on two workstations at a client. I worked with the developers and figured out what the problem is. VMS is trying to connect to itself again and again via websocket connection to http://"yourIP":20404/:connectToMessageServer
That is almost certainly because of Firewall settings that prevent VMS to communicate. There are only two solutions to this right now. Either you allow VMS through the firewall or you wait until the upcoming 6.01.03 release. This release will contain a new option in the "C:\Users\Public\Documents\Ventuz6\Configuration\NetworkConfig.vnetcfg" file. There you will be able to disable the VMS message connections.
Chris
( VENTUZ -> Please see support ticket [#503558] )
I encountered the same problem on two workstations at a client. I worked with the developers and figured out what the problem is. VMS is trying to connect to itself again and again via websocket connection to http://"yourIP":20404/:connectToMessageServer
That is almost certainly because of Firewall settings that prevent VMS to communicate. There are only two solutions to this right now. Either you allow VMS through the firewall or you wait until the upcoming 6.01.03 release. This release will contain a new option in the "C:\Users\Public\Documents\Ventuz6\Configuration\NetworkConfig.vnetcfg" file. There you will be able to disable the VMS message connections.
Chris
Re: VMS consuming much RAM
Hi all,
please try V6.1.3 with a modified network config:
In "C:\Users\Public\Documents\Ventuz6\Configuration\NetworkConfig.vnetcfg" please add the following line
<VMSMessagesDisabled>true</VMSMessagesDisabled>
so you get something like
<NetworkConfig>
...
<VMSMessagesDisabled>true</VMSMessagesDisabled>
</NetworkConfig>
Best Regards
Karol
please try V6.1.3 with a modified network config:
In "C:\Users\Public\Documents\Ventuz6\Configuration\NetworkConfig.vnetcfg" please add the following line
<VMSMessagesDisabled>true</VMSMessagesDisabled>
so you get something like
<NetworkConfig>
...
<VMSMessagesDisabled>true</VMSMessagesDisabled>
</NetworkConfig>
Best Regards
Karol
-
- Posts: 290
- Joined: 18 Jan 2012, 11:36
- Location: Dubai, United Arab Emirates
- Contact:
Re: VMS consuming much RAM
Thanks for the release. Just a quick note. This new feature is not listed in the Release Notes.
Re: VMS consuming much RAM
That's because it's actually a workaround for this problem here as long as we do not find the real cause for the memory leak.
-
- Posts: 290
- Joined: 18 Jan 2012, 11:36
- Location: Dubai, United Arab Emirates
- Contact:
Re: VMS consuming much RAM
OK. And thanks again.
Re: VMS consuming much RAM
Hmmm
installed 6.1.3, restarted PC after installation, edited the network config and left the PC running over night. (no energy save mode)
This is what I saw this morning...
installed 6.1.3, restarted PC after installation, edited the network config and left the PC running over night. (no energy save mode)
This is what I saw this morning...
Re: VMS consuming much RAM
after the changes in the config... did you restart the VMS?