Movie Playback Jerky

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mervyntan
Posts: 3
Joined: 10 Sep 2019, 09:51

Movie Playback Jerky

Post by mervyntan » 10 Oct 2019, 08:29

Hi guys,

I'm jumping from V3 to V6 after some time away. As I'm familiarizing myself with the new UI, I seem to have an issue with movie playback being very jerky. It's especially apparent with the audio.

Here's a recording I took with my phone.
https://1drv.ms/v/s!AqOQNfXM9V_dlSGZoCsdrvtnRm1_

There's nothing wrong with the source file when played in VLC. Also, I've tried a few other videos, same jerky effect.

What can I do?

Cheers!
Mervyn

u-double-u
Posts: 136
Joined: 03 Dec 2014, 15:46

Re: Movie Playback Jerky

Post by u-double-u » 11 Oct 2019, 10:02

cant see the movie


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Jan
Posts: 8
Joined: 14 Oct 2019, 10:35

Re: Movie Playback Jerky

Post by Jan » 14 Oct 2019, 10:47

Hi Mervyn.
We need a bit more Information to help you. What exactly do you mean by Jerky? Which exact Ventuz Version are you using? And some Hardware info are always good.

mervyntan
Posts: 3
Joined: 10 Sep 2019, 09:51

Re: Movie Playback Jerky

Post by mervyntan » 14 Oct 2019, 17:04

Hi Jan,

The video I shared on OneDrive in the link above is an example of the jerking - as though a few frames dropped every few seconds. It's especially obvious in the audio in that some lyrics get cut out.

I'm working of a Dell XPS 9380 Core i7-8565U 512GB SSD 16GB with integrated graphics and UHD touch screen.

As of now, the issue has disappeared, I suspect after I reduced the laptop's resolution from 3840x2160 to 1920x1080. Could be a lack of resources causing a lag during the video decoding. Don't have time for further testing at the moment as the project is due tomorrow.

u-double-u
Posts: 136
Joined: 03 Dec 2014, 15:46

Re: Movie Playback Jerky

Post by u-double-u » 16 Oct 2019, 10:43

dHi, finally saw it... You can try isolating the issue by disabling everything else but the movieplayer. I had something alike and has to reduce the scene, like reduce geometry (polygon count was very high). There was too much going on.

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Jan
Posts: 8
Joined: 14 Oct 2019, 10:35

Re: Movie Playback Jerky

Post by Jan » 16 Oct 2019, 14:56

Yeah pretty much for integrated Graphics.
Glad you sorted it out!

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