Error Starting Ventuz 6 Director

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NotQuiteLost
Posts: 1
Joined: 30 Apr 2014, 15:35

Error Starting Ventuz 6 Director

Post by NotQuiteLost » 15 May 2018, 14:17

I have just installed Ventuz 6 (apparently successfully) and get the following error when trying to start the designer-

System.UnauthorizedAccessException: Access to the path 'C:\ProgramData\Ventuz6\Cache\UI\IM_appicons_dark_204cd68d0df5fb9e45a475c05fecf1bc_05.dat' is denied.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)

at System.IO.File.InternalDelete(String path, Boolean checkHost)

at Ventuz.Designer.Shared.IconManager.AddPackage(String packageName, String theme, Byte[] zipData, Int32 sizeX, Int32 sizeY, Color col1, Color col2, Nullable`1 col1Inv, Nullable`1 col2Inv, Boolean pngExportOnly)

at Ventuz.Designer.Shared.UIStyle.INIT(Action`1 progress, Boolean pngExportOnly)

at Ventuz.Designer.Mainform.Launch(String[] args, IDisposable splash)

at Ventuz.Designer.Launch.MainLaunch(String[] args, IDisposable splash)

at Launcher.MainProgram.Main(String[] args)
---------------------------
OK
---------------------------

I have tried uninstalling, rebooting, installing, rebooting but I get the same error every time after the splash screen disappears. I have a Windows 10 pc with Ventuz 5 already installed (which is working fine).

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Karol
Posts: 514
Joined: 10 Jan 2012, 12:07

Re: Error Starting Ventuz 6 Director

Post by Karol » 16 May 2018, 09:47

Hi,

are you sure that your are staring 'Director'?
The exception callstack is saying that you have started Designer!
Do you have admin rights on you computer?
Can you please check if the specified file exists?

Best Regards
Karol

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