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Ventuz 5 Crash

Please report bugs in this group. We will maybe populate a list of known bugs with a possibly modified description at a later time.

Moderator: Support

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BaldwinHu
Posts: 15
Joined: 21 Mar 2014, 03:41

Ventuz 5 Crash

Post by BaldwinHu » 17 Nov 2016, 05:55

Hi,I encounter a bug when i use ventuz 5 that result designer or runtime crash,and i think the root cause is the Ventuz.pure.dll
1)this is my VZA
ControlUI4.vza
(189.43 KiB) Downloaded 214 times
i creat it use Chinese language,there are some screenshot on error message.

2).
Ventuz错误信息.png
when designer crash,i debug it use VS2015,get this message.
and this is the error message in Windows Event Viewer
Log Name: Application
Source: Application Error
Data: 2016/11/17 12:09:51
Event ID: 1000
Task categories: (100)
Level: error
Keyword: classic
User: lost
Computer: VPlusStudio
Describe:
error application name: Ventuz.exe,Version: 5.2.1.182,timestamp: 0x582afc3f
error module name: Ventuz.Pure.dll,Version: 0.0.0.0,timestamp: 0x582afc29
ExceptionCode: 0xc0000005
Error offset: 0x0000000000075d51
Error Process ID: 0x1ec0
Error application start time: 0x01d240861d6ec154
Error application path: C:\Program Files\Ventuz Technology Group\Ventuz 5\Ventuz.exe
Error module path: C:\Program Files\Ventuz Technology Group\Ventuz 5\Ventuz.Pure.dll
Report ID: af5013ce-ac7b-11e6-8293-40b89aca21f6
Error application package name:
Error application package ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-11-17T04:09:51.000000000Z" />
<EventRecordID>43716</EventRecordID>
<Channel>Application</Channel>
<Computer>VPlusStudio</Computer>
<Security />
</System>
<EventData>
<Data>Ventuz.exe</Data>
<Data>5.2.1.182</Data>
<Data>582afc3f</Data>
<Data>Ventuz.Pure.dll</Data>
<Data>0.0.0.0</Data>
<Data>582afc29</Data>
<Data>c0000005</Data>
<Data>0000000000075d51</Data>
<Data>1ec0</Data>
<Data>01d240861d6ec154</Data>
<Data>C:\Program Files\Ventuz Technology Group\Ventuz 5\Ventuz.exe</Data>
<Data>C:\Program Files\Ventuz Technology Group\Ventuz 5\Ventuz.Pure.dll</Data>
<Data>af5013ce-ac7b-11e6-8293-40b89aca21f6</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

3).My work PC is a Alienware notebook,its version is alienware 15
my pc system is Windows 8.1 Simplified Chinese professional edition.
CPU : Intel(R) Core(TM)i7-4720HQ CPU @2.60GHz
RAM:16GB
System Type:64 - bit operating system.

I don't know are these message enough,if you have some other questions ,please contrct me or reply this topic.
my Email is 330223362@qq.com.

BaldwinHu
Posts: 15
Joined: 21 Mar 2014, 03:41

Re: Ventuz 5 Crash

Post by BaldwinHu » 17 Nov 2016, 05:58

Tips:
not only 5.02.01 have this bug,but alse other version for Ventuz 5.

User avatar
Karol
Posts: 640
Joined: 10 Jan 2012, 12:07

Re: Ventuz 5 Crash

Post by Karol » 18 Nov 2016, 11:26

Thanks!

We can reproduce the problem and will fix it!

Best Regards
Karol

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