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Installation Bug

Posted: 13 Jan 2015, 19:17
by Robert
Hi,

We have this bug when we try to install Ventuz 4. See attached screenshot.
Installation is ok until Ventuz 4.04.02.

Do you have any idea. It's urgent ?

R

Re: Installation Bug

Posted: 14 Jan 2015, 10:03
by Daniel Willer
Ventuz Version 4.05.02 + comes with a newly issued Ventuz Code Signing Certificate certified by Globalsign. Since the root certificate of globalsign has expired in 2014 our new cert is certified by the new root of Globalsign.

Some Windows systems still miss the new Globalsign root and Windows will reject to install Ventuz 4.05.02+ (because our certificate can not being validated) Usually Microsoft deploys such new root certificates with Windows Update, but for some reason some systems are missing the new root.

To install the new Global Sign Root Certificate manually follow this ​link and download ​GlobalSign Root R3.
Save the file Root-R3.crt on the target system.
Press right mouse button on it and choose Install Certificate (select Local Machine).

Re: Installation Bug

Posted: 03 Sep 2015, 09:19
by Daniel Willer
Just to make sure people can find the error message in the forum.
A file that is required cannot be installed because cabinet file
%SystemRoot%\User\xxx\AppData\Roaming\Ventuz Technology\Ventuz 4.XX.XX\install\disk.cab has invalid digital signature
To install the new Global Sign Root Certificate manually follow this ​link and download ​GlobalSign Root R3.
Save the file Root-R3.crt on the target system.
Press right mouse button on it and choose Install Certificate (select Local Machine).