Hello Ventuzians!
THE FORUMS ARE CLOSED!

Please join our discord server HERE!! << click me :D

We are shutting our Ventuz Forum, but don't worry, it will all be archived for you to search in if you have a query. From now on, please add all your comments, questions or observations into our Discord Server

Thanks for the great time - see you on discord!!
Dee, Karol, Daniel and the whoooole Product and Support team!

Installation Bug

Please report bugs in this group. We will maybe populate a list of known bugs with a possibly modified description at a later time.

Moderator: Support

Post Reply
User avatar
Robert
Posts: 318
Joined: 21 Jan 2012, 09:25
Location: Toulouse - France
Contact:

Installation Bug

Post by Robert » 13 Jan 2015, 19:17

Hi,

We have this bug when we try to install Ventuz 4. See attached screenshot.
Installation is ok until Ventuz 4.04.02.

Do you have any idea. It's urgent ?

R
Attachments
error-messageventuz4.jpg

User avatar
Daniel Willer
Posts: 309
Joined: 06 Jan 2012, 18:12

Re: Installation Bug

Post by Daniel Willer » 14 Jan 2015, 10:03

Ventuz Version 4.05.02 + comes with a newly issued Ventuz Code Signing Certificate certified by Globalsign. Since the root certificate of globalsign has expired in 2014 our new cert is certified by the new root of Globalsign.

Some Windows systems still miss the new Globalsign root and Windows will reject to install Ventuz 4.05.02+ (because our certificate can not being validated) Usually Microsoft deploys such new root certificates with Windows Update, but for some reason some systems are missing the new root.

To install the new Global Sign Root Certificate manually follow this ​link and download ​GlobalSign Root R3.
Save the file Root-R3.crt on the target system.
Press right mouse button on it and choose Install Certificate (select Local Machine).

User avatar
Daniel Willer
Posts: 309
Joined: 06 Jan 2012, 18:12

Re: Installation Bug

Post by Daniel Willer » 03 Sep 2015, 09:19

Just to make sure people can find the error message in the forum.
A file that is required cannot be installed because cabinet file
%SystemRoot%\User\xxx\AppData\Roaming\Ventuz Technology\Ventuz 4.XX.XX\install\disk.cab has invalid digital signature
To install the new Global Sign Root Certificate manually follow this ​link and download ​GlobalSign Root R3.
Save the file Root-R3.crt on the target system.
Press right mouse button on it and choose Install Certificate (select Local Machine).

Post Reply