Search found 560 matches

by Karol
08 Jan 2019, 10:39
Forum: Bug Reports
Topic: Missing textures
Replies: 2
Views: 227

Re: Missing textures

Hi,
we would need the FBX file to reproduce and fix the problem.

Best Regards
Karol
by Karol
08 Jan 2019, 10:37
Forum: How to
Topic: (C#) How to know when a cluster finished Start()
Replies: 1
Views: 200

Re: (C#) How to know when a cluster finished Start()

Hi Anton,

you should take a look at the Remoting 4 demos: viewtopic.php?f=14&t=3407

Best Regards
Karol
by Karol
08 Jan 2019, 10:35
Forum: Bug Reports
Topic: Sound Problem - Render to Disc
Replies: 3
Views: 235

Re: Sound Problem - Render to Disc

Hi Tom,
is the audio from Ventuz slower or faster?

Best Regards
Karol
by Karol
18 Dec 2018, 12:51
Forum: Bug Reports
Topic: VPR_Texture_Blurred
Replies: 1
Views: 214

Re: VPR_Texture_Blurred

Hi YMY,

which Ventuz version are you using exactly?
Can you reproduce this behaviour ?
It would be helpful if you send us the VPR.

Best Regards
Karol
by Karol
06 Dec 2018, 16:04
Forum: Bug Reports
Topic: (Newtek NDI input) Ventuz Config Editor keep crash and force quit
Replies: 1
Views: 201

Re: (Newtek NDI input) Ventuz Config Editor keep crash and force quit

Hi,

we are aware of the problem and are going to release a version with a fix next week.

Best Regards
Karol
by Karol
03 Dec 2018, 14:26
Forum: Bug Reports
Topic: VMS blocks the internet connection
Replies: 4
Views: 341

Re: VMS blocks the internet connection

And do you have any Anti-Virus programs installed?
by Karol
03 Dec 2018, 14:13
Forum: Bug Reports
Topic: VMS blocks the internet connection
Replies: 4
Views: 341

Re: VMS blocks the internet connection

Hi Robert, thank you for the logs. I see two problems here: 1) Your dynamic port range is set from 10000 to 10999 (1000). Which is rather small. A default Windows installation has a port range from 49152-65535 (16348). 2) The VMS service creates multiple connections to 10.0.0.2 and 10.0.0.26. Instea...
by Karol
03 Dec 2018, 11:10
Forum: Bug Reports
Topic: VMS blocks the internet connection
Replies: 4
Views: 341

Re: VMS blocks the internet connection

Hi Robert, we heard about this problem from another customer but we have no idea what is going on. I you encounter this problem next time could you please check the memory usage of the VMS Services? And please start cmd.exe as Admin and type netstat -a -p tcp –n and netsh int ipv4 show dynamicport t...
by Karol
27 Nov 2018, 12:35
Forum: Bug Reports
Topic: Ventuz 6.2 Update - bug how nested animations are shown in animation editor?
Replies: 2
Views: 271

Re: Ventuz 6.2 Update - bug how nested animations are shown in animation editor?

Ventuz 6.2.1 with a fix for the Animation Editor is available now!

Best Regards
Karol
by Karol
21 Nov 2018, 12:09
Forum: Bug Reports
Topic: Ventuz 6.2 Update - bug how nested animations are shown in animation editor?
Replies: 2
Views: 271

Re: Ventuz 6.2 Update - bug how nested animations are shown in animation editor?

Hi Burgi,

unfortunately this crept in somehow.
We already fix it and will release an update next week.

Best Regards
Karol