Search found 567 matches

by Karol
21 Jun 2019, 10:40
Forum: Bug Reports
Topic: Movie Clip playing jerky
Replies: 2
Views: 358

Re: Movie Clip playing jerky

HI Robert,

is this happening on a single machine or in a Cluster configuration?
Is CPU utilization and memory usage raising?
What does the Ventuz Performance Statistic say?
Is anything interesting written to the Log file?

Best Regards
Karol
by Karol
17 May 2019, 09:41
Forum: Bug Reports
Topic: Config Editor Crash on Split
Replies: 5
Views: 517

Re: Config Editor Crash on Split

We found out that this is caused by an error in the .Net 4.7 Framework.
To work around you have to reduce your DPI settings below 150%
by Karol
13 May 2019, 14:08
Forum: Bug Reports
Topic: Config Editor Crash on Split
Replies: 5
Views: 517

Re: Config Editor Crash on Split

Sorry Nick,

I cannot reproduce this.
Are you applying the default split parameters or are you changing anything first?

Best Regards
Karol
by Karol
06 May 2019, 12:57
Forum: Bug Reports
Topic: Config Editor Crash on Split
Replies: 5
Views: 517

Re: Config Editor Crash on Split

Hi Nick,

can you please post the exact steps for reproduction of this bug!?

Best Regards
Karol
by Karol
29 Apr 2019, 09:40
Forum: How to
Topic: C# string output can't be detected when input changed
Replies: 1
Views: 356

Re: C# string output can't be detected when input changed

Please read this: https://www.ventuz.com/support/help/lat ... ipt_2.html
Especially the parts about the changed property

Best Regards
Karol
by Karol
29 Apr 2019, 09:35
Forum: How to
Topic: Touch from outside Geometry
Replies: 2
Views: 410

Re: Touch from outside Geometry

Hi scribas,

this is not possible with the current implementation of our touch system.

Best Regards
Karol
by Karol
09 Apr 2019, 16:23
Forum: How to
Topic: VR machine + projection machine + cluster clock
Replies: 5
Views: 518

Re: VR machine + projection machine + cluster clock

Hi Robert, in the AV Outputs configuration of the Ventuz Config Editor there is a 'Frame Rate Multiplier': https://www.ventuz.com/support/help/latest/HowTo/HowToMixedFrameRates.html Your setup is pretty suboptimal because the least common multiple of 50 and 90 is 450. The projection machine would ne...
by Karol
13 Mar 2019, 10:30
Forum: Bug Reports
Topic: Ventuz 6.2.1.58 Crash while loading scene
Replies: 4
Views: 442

Re: Ventuz 6.2.1.58 Crash while loading scene

Hi Mark, I do not have any idea. The scene was corrupted - some objects were missing. But we have no idea how to reproduce this. I recommend that you enable Scene Backups in Designer. So that you have the chance to go back some revisions in case that something like this happens again. Best Regards K...
by Karol
12 Mar 2019, 10:33
Forum: Bug Reports
Topic: Ventuz 6.2.1.58 Crash while loading scene
Replies: 4
Views: 442

Re: Ventuz 6.2.1.58 Crash while loading scene

Hi Mark,

do you get an error message?
You can't do more than trying the .bak files from the Scenes.revisions folder
But you can send the VZS file to 'support at ventuz dot com' and we could try to fix the problem.

Best Regards
Karol