Installing Problem

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Installing Problem

Postby ghandi » 06 Sep 2014, 15:42

I downloaded Ventuz 4.04.02.52 the PLE.
I have windows 7 professional.
When I'm installing the Ventuz I get this message: Service 'Ventuz Machine Service' (VMS) failed to start. Verify that you have sufficient privileges to start system services.
Knowing that I tried to install it in the administration and I have all the control over the PC.

Please help me with this issue.

Thank you in advance.
ghandi
 
Posts: 3
Joined: 06 Sep 2014, 15:37

Re: Installing Problem

Postby Alex Klein » 08 Sep 2014, 12:28

Strange... please check two things: First, try to manually start the service. If you click on the windows start button and the right-click on the "Computer" entry, a context menu appears from which you can select "Manage". In the Computer Management dialog, there is a sub-category "Services" which should contain an entry for "Ventuz Machine Service". Right-click on it and select start. Perhaps that produces a more detailed error message.

The other thing you could check is the windows event log. Also in the "Computer Management" dialog, there is an entry "Event Viewer". I believe if a service fails to start, there should be an entry in "Windows Logs/Application".
Alex Klein
 


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