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APPCRASH (c00000fd, ntdll.dll)

Please report bugs in this group. We will maybe populate a list of known bugs with a possibly modified description at a later time.

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Rondarmagon
Posts: 7
Joined: 10 Aug 2014, 07:53
Location: UAE

APPCRASH (c00000fd, ntdll.dll)

Post by Rondarmagon » 25 Oct 2014, 20:54

Hi,
It's happing all the time when I am trying to open my scene from my old projects. It's also show me AppCrash window even after opening scene for new project.
I couldn't work with Ventuz because it's crashing all the time with this Problem :(
Can someone please help me fix it?

APPCRASH
Problem Event Name: APPCRASH
Application Name: Ventuz.exe
Application Version: 4.5.1.50
Application Timestamp: 543ce39d
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c00000fd
Exception Offset: 0000000000053443
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1049
Additional Information 1: 4d2d
Additional Information 2: 4d2dfd4745a542480292eab4481b8422
Additional Information 3: fab4
Additional Information 4: fab4e63f8f85971086aa7a4a05dab180
P.S. Administration - Sorry for duplication this message. Please, delete the same message in forum thread Ventuz 3 Bug Reports
Attachments
Ventuz_start.jpg
Ventuz_end.jpg
Agalar Ragimov - Eventagrate

User avatar
Karol
Posts: 640
Joined: 10 Jan 2012, 12:07

Re: APPCRASH (c00000fd, ntdll.dll)

Post by Karol » 27 Oct 2014, 10:34

Hi!

Does this happen only with a specific scene or with all scenes?
Can you post one of these scene which do not load?

Cheers
Karol

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Rondarmagon
Posts: 7
Joined: 10 Aug 2014, 07:53
Location: UAE

Re: APPCRASH (c00000fd, ntdll.dll)

Post by Rondarmagon » 27 Oct 2014, 16:14

Hi Karol,

This is happen with all scenes.
Please check the attached scene that has worked before that problem.
Attachments
Element_01.vzs
(30.42 KiB) Downloaded 266 times
Agalar Ragimov - Eventagrate

User avatar
Karol
Posts: 640
Joined: 10 Jan 2012, 12:07

Re: APPCRASH (c00000fd, ntdll.dll)

Post by Karol » 28 Oct 2014, 10:15

Hi!

I can load the scene without problems!
Can you copy this scene to a new project without resources and try to load it?
If it loads successfully could you post a VZA of this scene with all resources?

Cheers
Karol

User avatar
Rondarmagon
Posts: 7
Joined: 10 Aug 2014, 07:53
Location: UAE

Re: APPCRASH (c00000fd, ntdll.dll)

Post by Rondarmagon » 28 Oct 2014, 19:10

Hi Karol,

The problem is that I couldn't open any project even create new. When scene of new project is opening it's trying to open "Renderer" viewport, after that it shows AppCrash window. I deleted Ventuz twice and install it again all this time, but it didn't help to me. I think the problem not in files. The problem in Windows and I don't know how to fix it.
Agalar Ragimov - Eventagrate

User avatar
Karol
Posts: 640
Joined: 10 Jan 2012, 12:07

Re: APPCRASH (c00000fd, ntdll.dll)

Post by Karol » 29 Oct 2014, 11:12

This is pretty strange!
Did you try it with Ventuz 4.5.0?
What was the last Ventuz version which was working on your system?

Cheers
Karol

User avatar
Rondarmagon
Posts: 7
Joined: 10 Aug 2014, 07:53
Location: UAE

Re: APPCRASH (c00000fd, ntdll.dll)

Post by Rondarmagon » 29 Oct 2014, 20:59

Hi Karol!

Yes, I worked before with Ventuz 4.05.00. It was working without any problems.
I updated my Ventuz to version 4.05.01 and just once could create New project with empty scene and closed it. When I tried to open Ventuz second time, it start crashing.
Agalar Ragimov - Eventagrate

User avatar
Karol
Posts: 640
Joined: 10 Jan 2012, 12:07

Re: APPCRASH (c00000fd, ntdll.dll)

Post by Karol » 30 Oct 2014, 13:56

The only big difference between 4.5.0 and 4.5.1 is the .Net Framework version. Ventuz 4.5.1 needs .Net Framework version 4.5.2!
But the Ventuz installer handles that and installs the necessary .net installer if the machine does not have the correct version.
You could try to install .net Runtime 4.5.2 on your own to see if this fixes the problem.

Cheers
Karol

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