Hello,
I took the Ventuz class back in August and was given a temporary license for the class. Now when I launch V4 i get the following screenshot:
Clicking update license shows the following:
With no other options to ask for a PLE, or even change the current license I am stuck here. Updating to the latest version does not remove this issue. Is there anyway to completely uninstall and start over?
Thanks.
Hello Ventuzians!
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We are shutting our Ventuz Forum, but don't worry, it will all be archived for you to search in if you have a query. From now on, please add all your comments, questions or observations into our Discord Server
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THE FORUMS ARE CLOSED!
Please join our discord server HERE!! << click me
We are shutting our Ventuz Forum, but don't worry, it will all be archived for you to search in if you have a query. From now on, please add all your comments, questions or observations into our Discord Server
Thanks for the great time - see you on discord!!
Dee, Karol, Daniel and the whoooole Product and Support team!
Temp Class License to PLE License Error
Moderator: Support
Re: Temp Class License to PLE License Error
Hi!
This is an issue in our License Management.
Once you have a Temp key installed and this temporal license expires you cannot use the PLE key anymore.
Best Regards
Karol
This is an issue in our License Management.
Once you have a Temp key installed and this temporal license expires you cannot use the PLE key anymore.
Best Regards
Karol
Re: Temp Class License to PLE License Error
Unfortunately I never installed a PLE, just the demo license. So this machine is dongle only or is it completely blocked from Ventuz now?
Also, the only solution to use a PLE now is to find another physical machine and install it there? That's an interesting issue.
Thanks.
Also, the only solution to use a PLE now is to find another physical machine and install it there? That's an interesting issue.
Thanks.
- shermanpat
- Posts: 122
- Joined: 21 Feb 2012, 22:03
- Location: SLC Ut USA
Re: Temp Class License to PLE License Error
On your C drive search for "*.lic" You should find VENTUZ.lic in a folder like C:/Program data/ventuz4
Move/Rename/Delete that file.
Then go to license manage and try to request new PLE.
That has worked for me when I have had a temp runtime installed on a system.
-sherman
Move/Rename/Delete that file.
Then go to license manage and try to request new PLE.
That has worked for me when I have had a temp runtime installed on a system.
-sherman
-Sherman
Meru Interactive
Meru Interactive
Re: Temp Class License to PLE License Error
Bingo!shermanpat wrote:On your C drive search for "*.lic" You should find VENTUZ.lic in a folder like C:/Program data/ventuz4
Move/Rename/Delete that file.
Then go to license manage and try to request new PLE.
That has worked for me when I have had a temp runtime installed on a system.
-sherman
Thank you!