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05-04-2008, 21:00 franc14529 Joined on 12-27-2007 Posts 18 ventuz crashes suddenly Dear Debugers and Freinds Hello to all. we have a ventuz project composed of many scenes.First  we was having a big memory consumption. after a review of my scenes i have reduced this consumption. i succeded to reduce the consumption . at this point we thought that the memory consumption was the cause for the ventuz crash.but now after that i have succeded to fix the memory consumption(constant) the ventuz crashes for many other reasons: 1-exception:   application has generated an exception that was not handeled. 2-setup error:  failed to load resources ,please check setup. 3-no reason: it just stops(this what freezes me). for the reason :1 this happens with me on the designer after formatting and reinstaling the ventuz on my machine i am not facing this problem no more.so will do the same with the presenter ventuz machine . for the reason :2 it was my error : i didnt put 2 textures in the texture folder.but the question is why ventus crashes?????? for the reason :3 i dont have any comments .i am freezing .it just stoped.without any reason. please if you can give me some backup procedure adopted with ventuz ,some device to buy.some software to buy or to develop  .   Best regards: francois saab                  Report

05-05-2008, 9:45 Karol Joined on 05-15-2005 Posts 263 Re: ventuz crashes suddenly Hi francois, could you please post the exact error messages. Please check the designer/presenter.log files in the Ventuz installation folder after an error. About the freezes: when do they occure? During work with the Designer or even in the Presenter? We definitely need more information. As you can imagine it is hard to debug an application with such vague information. Best regards karol    Report

05-06-2008, 19:47 Ralf Stanke Joined on 05-15-2005 Dubai, U.A.E. Posts 296 Re: ventuz crashes suddenly Hi Francois, there is one way to force Ventuz to "freeze" - it happens if you have endless event-method binding loops. please check your scene for that. The best way to find the reason for some unwanted behaviour is to reduce the scene by 50% (by deleting nodes) - try out if the error still exist - if yes reload the original one and delete the other 50%. Repeat this procedure with the remaining 50%... after a few steps you should know which part in the scene causes the error. If can't solve the error by your own you can send us the faulty node-snippet. Then we can help. Good luck Ralf    Report

05-08-2008, 22:59 franc14529 Joined on 12-27-2007 Posts 18 Re: ventuz crashes suddenly Attachment: exception that could not be handled_bug_may-08-2008.JPG dear freinds i attached a file that contains the error message when the crash occur.also it gives me in the presenter log file a message lik process deadlock try to access lock resourses. i want to mention that in my scene there still an sql db error which is :unable to convert from charachter string to unique identifier. but this error does not affect the logical flow of my scene .my scene is working correctly. and please if you can advise me with any ventuz backup plan you have. best regrads    Report

05-10-2008, 10:11 Ralf Stanke Joined on 05-15-2005 Dubai, U.A.E. Posts 296 Re: ventuz crashes suddenly Hi Francois, as the error message says, "could not be handled" the error is on a higher level than the application (Ventuz) The message itself is generated by the .net runtime and not by Ventuz - so we can't tell you what this error means. Usually, those runtime-error a very hard to find, because .net wasn't able to catch the error. Common errors are all caught by Ventuz: If the "send to development team" popup comes up, .net was able to catch - your error is more in depth! It could be a native graphics driver error, or a memory fault, or ... Please follow the rules a mentioned above and figure out which part of your scene causes the problem. That's the only way to sort it out! Ralf    Report